Real-time performance
across every agent
KPI cards, call status distributions, sentiment trends, and executed action tracking — all driven by live data from your AI provider.
Every conversation.
Fully transcribed.
Click any call to see the full transcript displayed as a chat-style conversation. AI messages on the left, customer on the right. Plus call metadata, recordings, and collected variables — all in one view.
- Chat-style transcript with speaker labels
- Audio recording playback when available
- Collected variables displayed as key-value pairs
- Call metadata: duration, status, phone numbers, timestamps
- End-call reason and hangup information
- Filterable call history with pagination
One dashboard
for every AI agent
Vendor Agnostic
Connect to any AI voice or chat provider through the API Management system. No hardcoded vendors. No branding in the UI. Switch providers without changing your workflow.
Call History
Real-time call record retrieval from the vendor API. Filter by status, phone number, or date range. Paginated browsing of large call volumes.
Sentiment Analysis
Track positive sentiment percentage over time with trend indicators. Identify patterns in customer satisfaction across agents and time periods.
Flexible Configuration
Each agent stores vendor-specific settings in a flexible JSON options field. Add new providers by configuring an API entry — no code changes required.
Executed Actions
Track which actions agents triggered during calls — with success/failure counts and rates. See exactly what your AI is doing in every conversation.
Full Audit Trail
When logging is enabled on the linked API entry, all vendor requests and responses are recorded for compliance and debugging.
Your AI agents.
One command centre.
Connect any AI voice or chat provider. Monitor performance, review transcripts, and track analytics — all from the same platform that runs your CRM, booking, and automation.